Mobile Engineer - covering most of Hertfordshire, parts of Bedfordshire, Cambridgeshire & Essex
Mobile motorhome & caravan engineer Herts
frequently asked questions
Q: What are your working hours?
A: Approximately 8am until 7pm Monday to Saturday. I’m willing to work on a Sunday and bank holiday if you have an urgent fault.
Q: Do you cover my area?
A: The areas covered are almost all of Hertfordshire, Bedfordshire, parts of: Essex, Buckinghamshire & Cambridgeshire plus the surrounding areas. Please telephone me to check if I cover your area.
Q: Where can you service my 'van?
A: This can be done on your drive or allocated parking at your home, your workplace or your storage site or even if you are having a break on a camp site. So no need to waste time taking your unit to a fixed place workshop. For health and safety reasons external caravan servicing and repair cannot be done on a public road.
Q: How often should I get my 'van serviced?
A: The more you use it the quicker things get worn out. If you use it two or three times a year you should get it serviced annually. If you haven't used it for a while, things will tend to clog up and won’t function correctly and can become dangerous to use. When you do decide to use it a repair may be needed, this can be avoidable, so inevitably it will cost you more money in the long term by not having an annual service. At each annual service a dated service sticker will be put in your van or your service book stamped to prove a service has been done, this also helps with the resale value of your unit because it will be part of its service history.
Q: What payment methods do you accept?
A: You can pay by cash, debit card, credit card or online bank transfer.
Q: My caravan tyres look good so do they need changing?
A: Tyres are stamped with a date. The walls and the inward facing surfaces deteriorate, which you may not see. So for your safety and that of others it’s best to change them every 5 years but no longer than 7 years. If tyres are damaged and likely to cause an accident they will need to be changed even if it’s before 5 years.
Q: Do you need space around my 'van to do your work?
A: Yes, a minimum 3 feet, which is approx’ 1 metre is needed all the way around a caravan to enable the caravan wheels to be taken off and the brakes, bearings and towing equipment checked. The same space for a motorhome, campervan or panel van conversion is needed because external lockers will need to be opened to check rubber seals & gain access to check inside.
Q: Do you service the chassis or engine of a motorhome, campervan or panel van conversion?
A: Work is done on the habitation area only. Chassis and engine services for these vehicles are usually done by a vehicle mechanic/technician; this is because the habitation area is normally built separately from the chassis/engine.
Q: What are your prices?
A: They vary depending on your needs, so please ring me to discuss.
Q: What are the benefits of getting a Pre-Purchase Check done?
A: A smaller outlay now can save you a vast amount of money in the future, especially if the 'van you intend to buy has severe damp or chassis problems. In addition you will know that it would be safe for you to use all the gas and electrical appliances.
If any faults are found, you may be able to negotiate a discounted purchase price for the 'van, which may even cover the cost of the check.
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MACH Service And Repair is a trading style of Motorhome And Caravan Habitation Service and Repair Ltd. Company #12416165